Crypto recovery service

Funds cross borders. So do we.

Stolen crypto moves around the world in minutes. Our forensics and tracing team follows it across every chain and country, identifies the exchange holding it and submits evidence-backed freeze requests to support your recovery.

Start your case How it works

Our services

  • Crypto recovery service
  • Blockchain forensics
  • Crypto tracing

Illustration. Example data, not a real case.

Watch how we work a real case

A walkthrough of one of our case reviews: what we look at first, how the funds are followed, and what you receive at the end.

  1. Free case review Send us the transaction details. We tell you whether the funds can be traced.
  2. On-chain trace and evidence report We follow every hop and document where the funds landed.
  3. Legal and exchange action We work with lawyers, police and exchanges to pursue a freeze.
File a case Our case reviews
Case review by Chain Investigation

What we investigate

Chain Investigation traces stolen cryptocurrency and builds the evidence that exchanges, lawyers and police need to act. These are the services behind every case we take on.

Lost crypto to a scam or theft?

Report it to us. Your first case review is free, and we never ask for your seed phrase or private keys.

File a case

About us

Blockchain investigators, on the side of victims since 2013.

Chain Investigation is a US-based blockchain investigations firm. We help people and businesses who have lost crypto to theft, fraud and scams find out where it went and what can be done.

We started in 2013, when most people had never heard of a blockchain. Since then we have read the chain for one reason: to give victims a clear, honest picture of their case, backed by evidence they can take to a lawyer, the police or an exchange.

Founded
2013
Based in
USA
Years on the chain
13+
Chain Investigation at work
Chain Investigation logo

Our service area

We take cases from people and businesses across these regions, and work with lawyers, police and exchanges there.

  • Flag of the United States

    United States

    Taking cases

  • Flag of the United Kingdom

    United Kingdom

    Taking cases

  • Flag of the European Union

    European Union

    Taking cases

  • Flag of NATO

    NATO member countries

    Taking cases

Before you file a case

Six things that make your case faster to trace.

You do not need all of them to start, but the more you bring, the quicker we can follow the money. Gather what you can, then send it with your case.

  • Exhibit A

    Transaction IDs

    The hash of every payment you sent. Your wallet or exchange shows it in the transaction details.

    3f9a71c0e8b2…d4e21c

  • Exhibit B

    Wallet addresses

    Your own address, and every address you were told to send funds to.

    bc1q9h7…x7k2 → 0x71C7…9A3f

  • Exhibit C

    Dates, times and amounts

    When each payment happened and how much was sent, in the coin you used.

    12 Mar · 14:32 · 0.85 BTC

  • Exhibit D

    Screenshots and messages

    Chats with the scammer, emails, and pages of the fake platform or app. Do not delete anything.

    Telegram, WhatsApp, email, website

  • Exhibit E

    Exchange account details

    Which exchange you bought or sent the crypto from, and the email on that account.

    Exchange name + account email

  • Exhibit F

    Police report number

    If you have already reported it, send the reference. If not, we can help you prepare the report.

    Report ref. 2026-004417

Networks we trace

  • BTCBitcoin
  • ETHEthereum
  • TRXTron
  • BNBBNB Chain
  • SOLSolana
  • POLPolygon
  • ARBArbitrum
  • BASEBase
  • AVAXAvalanche
  • LTCLitecoin
  • XRPXRP Ledger
  • USDTTether (all chains)
  • USDCUSD Coin

FAQ

Questions, answered.

Straight answers about how we work, what it costs and what we need from you. Search, or pick a topic.

Showing 0 questions

  • We trace stolen or scammed cryptocurrency on the blockchain, find out where it went, and turn that into evidence that lawyers, police and exchanges can act on. We have been doing this since 2013.

  • No, and nobody honest can. Recovery depends on where the funds ended up and whether an exchange or authority can act. What we promise is a clear trace, solid evidence, and an honest view of your chances before you pay.

  • Not necessarily. Blockchain records are permanent, so old transactions can still be traced. Acting sooner gives exchanges more chance to freeze funds, but older cases are worth a review too.

  • Individuals and businesses across the United States, the United Kingdom, the European Union and NATO member countries, along with their lawyers and the investigating officers on their case.

  • Nothing. Your first case review is free. We look at what happened and tell you honestly whether the funds can be traced.

  • If you want us to go ahead, we send you a written quote for the agreed work before anything starts. No surprise charges, and nothing is billed without your approval.

  • Never. Fees to "release" or "unlock" recovered funds are a classic recovery scam. If anyone asks you for one in our name, it is not us.

  • We tell you in the free review if tracing is unlikely to help, so you can decide before paying anything. We would rather turn a case down than take money for work that cannot succeed.

  • We review your details, then explain what we can do and send a quote. Once you agree, we trace the funds, write up the evidence report, and help you take it to exchanges, your lawyer or the police.

  • It depends on the case. A direct transfer to an exchange can be quick; funds moved through many wallets, swaps and chains take longer. We give you an expected timeline in your case review.

  • Yes. You get one case manager who keeps you informed at each stage, from the first review to the outcome, and explains findings in plain language.

  • We send the exchange's compliance team the evidence and ask them to freeze the account. The final decision is theirs, often with law enforcement involved, but strong evidence gives your case the best chance.

  • Transaction IDs, the wallet addresses involved, dates and amounts, screenshots of messages and the platform, your exchange details, and a police report number if you have one. Send what you can.

  • No, you can start without one. A report helps when asking exchanges to act, so we recommend filing one, and we can help you prepare it with our findings.

  • Often, yes. We can usually find the transactions from your wallet address or your exchange's withdrawal history. Tell us what you do have and we will work from there.

  • Never. Tracing only needs public blockchain data. We will never ask for your seed phrase, private keys, passwords or remote access to your devices.

  • Yes. Your case details are only shared with the people you approve, such as your lawyer, the police or an exchange's compliance team.

  • Start contact through this website. If someone messages you first on social media, email or a messaging app claiming to be Chain Investigation, treat it as a scam and check with us here.

No questions match that.Try a different word, or ask us directly below.

Still have a question?Ask us directly. Your first case review is free.

Ask a question
Step 1 of 6
About you

We use these details to contact you about your case and nothing else.

Who is this case for? *
How should we contact you? *
What happened

Tell us how it started and how you found out. Small details often matter.

The money

This is what we trace. Only share public information: never your seed phrase, private keys, passwords or 2FA codes.

Which crypto was sent? * Tick all that apply
How did you send the funds? * Tick all that apply
Who contacted you

Anything you know about the people involved helps us connect your case to others.

Are you still in contact with them? *
Have they asked you to pay more to release your money? *
Requests for "release fees" or "taxes" are a common sign of a scam. Please do not send more money.
What you've done so far

This helps us avoid repeating steps and lets us work with anyone already involved.

Who have you reported this to? * Tick all that apply
Have you paid another "recovery" service? *
If yes, tell us below. Many people are targeted again after a loss.
Evidence and send

Add screenshots, receipts or statements if you have them, check your answers, then send your case.

JPG, PNG, PDF, TXT, CSV or ZIP, up to 5 MB each. Put many screenshots into one ZIP file.

Never enter your seed phrase, private keys, passwords or 2FA codes. We will never ask for them. Tracing only needs public blockchain information.

How it works

Every case follows the same three steps, and you know where yours stands at each one.

  1. Case fileStep 1 of 3

    You tell us what happened

    You send
    Wallet addresses, transaction IDs, screenshots and messages
    We check
    Whether the funds can still be traced
    Cost
    Free case review
  2. Case fileStep 2 of 3

    We trace the funds

    We follow
    Every hop across wallets, swaps and bridges
    We find
    Where the funds stop, usually an exchange
    You get
    A forensic evidence report
  3. Case fileStep 3 of 3

    We act on the evidence

    We contact
    Exchange compliance teams, with the evidence
    We support
    Your lawyer and the police
    Goal
    A freeze and the return of your funds
File a case

Your first case review is free. We never ask for your seed phrase or private keys.