About us

Investigators who follow the money

Chain Investigation is a team of blockchain analysts and investigators. We help people and businesses trace stolen crypto and build evidence that police, lawyers and exchanges can act on.

Start a free case review Our services
The Chain Investigation headquarters
Our headquarters
  • Evidence-led Every finding is linked to blockchain data anyone can check.
  • Honest from day one We tell you what is possible, and what is not, before any work.
  • International Cases from the US, the UK and across Europe.
The Chain Investigation team
Our team Analysts · Investigators · Case managers

Our team

The people behind every case

Every case is handled by real people, not an automated system. Our team brings together blockchain analysis, investigation and case support, so you always know who is working on your file.

  • Blockchain analysts

    Trace funds across wallets, swaps and blockchains.

  • Investigators

    Connect the trail to platforms, exchanges and operators.

  • Report writers

    Turn findings into clear evidence others can check.

  • Case managers

    Your one point of contact, from first review to outcome.

“We treat every case as if it were our own money on the line.” The Chain Investigation team
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Leadership

Spencer Burton

Chief Investigations Officer Head of investigations

Spencer Burton leads all investigation work at Chain Investigation. He sets how cases are taken on, how funds are traced and how findings are checked before any report reaches you.

“Our job is to find the facts and tell you the truth about your case, even when it is not what you hoped to hear.” Spencer Burton, Chief Investigations Officer
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Spencer Burton, Chief Investigations Officer at Chain Investigation
Spencer Burton Chief Investigations Officer

  • Investigations

    Leads the tracing work on every case.

  • Report quality

    Signs off findings before they reach you.

  • Client standards

    Makes sure you get honest, clear advice.

Why choose us

A real investigation, not a promise

After a loss, many people are contacted by fake "recovery" services that take a second payment and disappear. Here is how a real investigation is different, so you can tell them apart.

  • 01 Promises
    Chain Investigation An honest view of your case. We never guarantee that funds will be recovered.
    Fake recovery services "Guaranteed" or "100%" recovery, often within days.
  • 02 Your wallet
    Chain Investigation We never ask for seed phrases, private keys, passwords or 2FA codes.
    Fake recovery services Ask for wallet access or software "to trace the funds".
  • 03 Evidence
    Chain Investigation A written report with transaction IDs anyone can check on the blockchain.
    Fake recovery services Vague talk of "hacking" or "special access" with nothing you can verify.
  • 04 First contact
    Chain Investigation You contact us, through the details on this website.
    Fake recovery services Message you first on social media, Telegram or WhatsApp.
  • 05 Pressure
    Chain Investigation Time to read, ask questions and decide.
    Fake recovery services Urgent deadlines and "release fees" before you can get your money.

If someone contacts you claiming to be from Chain Investigation, stop and check by contacting us directly through this website.

Talk to a real investigator

Tell us what happened. We will review your case and tell you honestly what can be done.

Start your case How it works

About us

Questions about us

Straight answers about who we are, how we work and how we look after your case.

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Still have a question?

Ask us directly. A member of our team will reply.

Ask our team
  • 01Who is behind Chain Investigation?

    A team of blockchain analysts, investigators, report writers and case managers. All investigation work is led by Spencer Burton, our Chief Investigations Officer.

  • 02Will a real person handle my case?

    Yes. Every case is reviewed by people, not an automated system, and you have one case manager as your point of contact from start to finish.

  • 03Can you work with my lawyer or the police?

    Yes. With your permission, we can share our findings and report with your lawyer, the police or the exchange involved, so they have clear evidence to act on.

  • 04How do you keep my information private?

    Your details are only seen by the people working on your case. We never share them with anyone without your permission.

    We will never ask for your seed phrase, private keys, passwords or 2FA codes.

  • 05Why should I trust your findings?

    Because you can check them. Every report lists the transactions and wallet addresses we followed, so anyone can confirm the trail on the blockchain.

  • 06What if you cannot help with my case?

    We will tell you honestly and explain why. Where we can, we will point you to the right next step, such as reporting to the police or the exchange.

Still have a question?

Ask us directly. A member of our team will reply.

Ask our team

Contact us

Speak with our office

Reach our team directly. Every message is read by a person, and you will be told clearly what happens next with your case.

  • Our office

    Street address
    City, Country
    • Mon to Fri00:00 to 00:00
    • Sat and SunClosed

  • Email and phone

    cases@yourdomain.com

    +00 000 000 0000

    • ReplyWithin one working day

  • Fastest way

    Start your case online

    Tell us what happened using our secure case form. It takes a few minutes.

    Open the case form
These are our only official contact details

We only email from @yourdomain.com and never ask for seed phrases, private keys, passwords or 2FA codes. If someone contacts you any other way using our name, do not reply. Check with us here first.